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Win7 – 2 ways to stop some of the hangs

September 15, 2014 // Posted in Computer Tips, Tips and Tricks (Tags: , , , , , , , , , , , , , , , , , , , , , , ) |  1 Comment

win7sDo you get hangs in Win 7 and sometimes cannot open programs or click on menu items?

Here is how to fix issues from two sources:

1. 16 Bit Programs – “16 bit programs in Win7?”, I hear you say. Yes believe it or not Windows 7 has several programs that run in 16 Bit mode, particularly some of the message pop-ups used by the system and UAC (User Access Control).

The pop-up from UAC, you know, the one that comes up to say “Do you want to let this program …….”, this often hangs and the program selected doesn’t load, and if you look in Task Manager you will see one or more copies of consent.exe (used by UAC) running but doing nothing, occasionally you may get a message to say ‘Too many 16 Bit programs are running’.

I too, was amazed when I discovered Win7 still used 16 Bit programs, I thought they all disappeared with Windows 98, or at least XP, but no Win 7 still uses them.

Because of that the 16Bit programs rely on the files and buffers settings in the config.sys file (remember that from the Windows98 and XP days). In many installations you will not find a config.sys file in the root folder, or there may be one that is set to hidden and system so you don’t see it in file explorer.

Let’s get back to fixing the hanging by UAC and the not being able to click buttons etc.

Create a new text file in notepad or the like and add the following two lines:

FILES=120
BUFFERS=1000

Then save the file with the name config.sys to your desktop.

Copy the file on the desktop and then in my computer open the root folder on drive C and paste the file.  You may get an “access denied” message.

If this happens you may want to view all hidden and system files to see if config.sys exists, if it does view it in notepad and you may see some text in it, but most likely it will either be empty or just contain FILES=20. If there is other text in there copy it and paste it into the config.sys file you just created on your desktop after the text you added, (remove the FILES=20 and leave the FILES=120 you added) and save the file.

Copy your file again and then select Start > All Programs > Accessories, right click Windows Explorer and select ‘Run As Administrator’ say Yes to the prompt. Browse to the root folder on C and paste the file you copied, you may get a ‘File exists overwrite?” this time say yes to overwrite and you new config.sys file will be in place.

Re-Boot your PC and you should no longer get the hangs when you start a program.

2. AVG Anti-virus and Constant Disk access and high disk queues in resource manager – If you are running AVG Internet Security 2014, you may have noticed that most of the time your hard disk in use light is permanently on and programs become very slow to respond and open or save files. Folders too are slow to open and icons or previews take ages to appear.

I have narrowed this down to AVG antivirus, and have found that after about 3 months following installation, something goes awry in AVG, and it starts constantly accessing the hard drive (Even when scans are not running or the PC is idle), so your hard drive is working it’s socks off and has to queue access by other programs whilst it waits for a break in AVG’s access, this makes your other programs slow and puts excessive load and wear on your hard drive which can lead to hard disk failure, not something you really want.

Here’s my fix, and it works every time for me. (make sure you have your license key ready as you will need it).

  • Download the AVG Full Installer (not the on-line installer) you can get it here http://www.avg.com/ww-en/download
  • Uninstall AVG from Control Panel > Add/Remove Programs.
  • Reboot your PC
  • Install AVG from the file you downloaded.
  • Wait for the updates to install or if they don’t start automatically, Choose Check for Updates.
  • When you see the AVG is up to date, reboot your PC.
  • Next time you use your PC once Win7 has loaded everything and settled down, watch the hard drive light, It hardly ever comes on except when loading a program, saving, or a quick flash every now and again.
  • Your hard drive will now last much longer than it would have done, and is less likely to fail.

Hope you find these useful

regards

Steve

 

 

 

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